GP Practice Manager & Administration Interview Questions & Answers

To prepare for a GP practice manager or GP administration interview, expect questions on patient access and care navigation, handling complaints and aggression at the front desk, confidentiality and subject access requests, safeguarding processes, CQC inspections and, for management posts, HR, finance, the GP contract and leading change. Prepare short spoken examples from real work, find out how the practice is organised (its PCN, its clinical system and how patients get appointments), and remember that many practices set their own pay and terms rather than using Agenda for Change.